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Customer Support

If you cancel your account your data will become inaccessible. If you know that you want to cancel you account make sure that you first download all your data and save it in a .cvs file on your local computer. You also have the option to “pause” your account and we’ll keep everything backed up waiting so you can come back again later!

LeadKast has NO long term contracts or commitments. You are free to use our platform on a month to month basis and have the ability to cancel at anytime. From time to time we may offer specials for people that pay for a year in advance but that would be the only long term that might be available.

No! As long as you are a LeadKast CRM/Marketing Platform user you will always have instant access to all updates they are available.

All you have to do is log into your account and click Help/Support and submit a ticket letting us know you are wanting to cancel your account and we will take care of the rest.

No, LeadKast is a cloud based system. All you have to do is log in and access all the nice tools we have for you from the members area. No programming at all.

Yes! We have a customer support team as well as a technical support team in place. Our LeadKast team is here for you every step of the way. Once you are logged in you can click on the support tab or just open a ticket: https://support.leadkast.com

CRM FAQ

Customer Relationship Management (CRM) is a strategy that companies use to manage interactions with customers and potential customers. ... When people talk about CRM, they are usually referring to a CRM system, a tool that is used for contact management, sales management, productivity, and more.

All tutorials and VIDEO instructions are available once you login to https://engage.leadkast.com

Marketplace FAQ

No, marketplace is designed for real-estate professionals who want to engage with Realtors.

It depends of what kind of professional you are. If you are a real-estate professional - you will be using CRM.

Technical

The fastes way to get an answer to your technical question is to open a ticket: https://support.leadkast.com

We are trying our best to answer all tickets within 20 minutes, but sometimes, during peak hours it might take up to 2 hours.

You certainly CAN, but we strongly advise you to use https://support.leadkast.com as we are trying our best to answer all questions with either VIDEO guide so it is much easier for you to understand...